ADA Compliant Accommodations at The Blackstone

Accessibility Overview

The Blackstone Hotel takes pride in ensuring that each and every guest has a truly remarkable and comfortable experience while staying at the hotel. Our goal is to meet the accessibility needs of guests travelling to and staying at the property.

The following outline is provided to inform our guests about the accessibility features of the property:

• Accessible access and elevator from Balbo and Michigan avenue entrances
• Service Animals are welcome
• Areas with Accessible Routes from Public Entrances: 
  • Business Center
  • Fitness Center
  • Meeting spaces and ballrooms
  • Registration Desk Pathway
  • Registration desk
  • Restaurants/Lounges
• Public bathrooms with one larger stall equipped with grab bars for safety & support
• Automatic door to enter and exit the building
• Fully accessible guest rooms, which must be requested at time of reservation, include the following features:
  • Accessible route from public entrances
  • 32" wide doorways
  • Oversized work desks with data port
  • Lowered security viewing portal
  • Doors with lever handles
  • Lowered closet hanging rod
  • Grab bars in bathroom and bathtub
  • Roll-in shower and hand-held shower nozzle
  • Closed Captioned 50” Televisions

Also available upon request:

• Accessible kits that include:
  • Illuminated door knocker
  • TTY device
  • Sonic alert
  • Phone amplifier
  • Bed alert/alarm clock
• Shower bench
• Roll-in shower available in some rooms